ADPH to reduce operating hours for statewide COVID-19 hotline


Based on a reduction in telephone call volume after hours, the Alabama Department of Public Health (ADPH) has shortened the operating hours of its statewide informational hotline for general COVID-19 questions. Effective June 15, the toll-free line will be available from 8 a.m. until 6 p.m., seven days a week. If the need presents itself, hours can be readjusted quickly.

The hotline allows the public the ability to speak with someone who can provide information or direct them to a contact who can assist them. A general information email option is also available during these hours.

The toll-free hotline number and e-mail address are as follows:

In addition, a toll-free phone line will continue to provide information about available testing sites and hours of operation statewide. This phone number is 888-264-2256. Callers are asked for their zip code to help locate the site nearest them.

The ADPH website at also offers information and guidance about COVID-19 recommendations. Frequently asked questions are answered at

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08 Jun 2020

By Press Release